Beware of Senior Scams!

There are many, many good people in the world.  Some strangers would give you the shirt off their back, folks who volunteer their time to help others in need, and those who hold the door open for you as you are entering a store.  Especially in our tumultuous times, it is important to be kind and generous to our fellow neighbors.  However, with the good must come the bad.  There are scammers out there who prey on various populations, usually ones who are more vulnerable.  Beware of senior scams!

What are some senior scams to be aware of?

The ne’er-do well must somehow get in contact with you in order to scam you.  This would usually be via telephone or the internet, but it can also be in-person contact.

  1. Watch out for fake Facebook friends.

The Better Business Bureau reported that a government grant scam is prevalent on Facebook.[1]  The scammer makes a fake Facebook profile that looks like it belongs to a friend of yours.  The “friend” sends a message to you stating that the “friend” received a government grant of some sort.  Of course, to receive the government grant, you must make an initial investment or pay an application fee.

Lessons:

  • Don’t believe every Facebook profile is real, even ones that look like they belong to a real-life friend.
  • All legitimate federal grants are listed on grants.gov.
  • Government agencies will not communicate with you via social media.
  1. Watch out for scam emails, fake pop-ups, and fake bank transfers.

Some scammers will send out an email stating that you have a virus or other malware on your computer.  In one instance[2], the victim was contacted by a company called Premium Tech Support to clean up his computer.  The victim was quoted a price of $599, which he paid.  The company subsequently told him they accidentally deposited almost $80,000 into the victim’s bank account and asked for the money back.  The victim transferred the funds back to the company, only to realize that the initial transfer of funds from the company into the victim’s bank account was phony.

In another instance[3], the senior had a pop-up window appear on their computer that informed them they had a virus.  The pop-up asked for the senior to contact customer support to fix the issue.  Once the senior called customer support, a representative took control over the victim’s computer to remove the non-existent virus.  Paying to remove the non-existent virus was one part of the scam, but then the scammer also had access to sensitive information.

Lessons:

  • Do some research to ensure you are working with a reputable business.
  • If you think there has been a banking error of some sort, contact the bank to determine the real facts.
  • Don’t give a third-party access to your computer unless you know for sure it is customer support from a company that you contacted.
  1. Watch out for home repair scams

Home repair scams can come in many forms.  The first thing a scammer can do is quote you one cheaper price for work and then demand much more after it is finished.  Another way the scammer can operate is to do repairs that you never requested or agreed to.  Or, the scammer can impersonate a building inspector and demand immediate repairs.  Some scammers will up their fear game by telling you that they will put a lien on your home if you don’t agree to what they offer.

Lessons:

  • If a stranger comes to your home seeking to do repairs, tell them you want to get other estimates. This will give you time to see if the company is whom they say they are. Legitimate companies shouldn’t have a problem with you getting other estimates.
  • If you aren’t interested in the product or service, then don’t feel bad saying no. It is your choice!
  • If you tell the scammer “no,” then they will oftentimes try to throw in a last-minute “deal.” Please, don’t fall for it!
  1. Watch out for romance scams

Seniors are vulnerable to loneliness, especially in light of COVID-19 restrictions.  Since you may not be able to go to the places you would normally go to meet people, you may turn to the internet to find companionship.  And there are many legitimate websites to find love!  However, some scammers will create fake dating profiles and try to lure you into a relationship.  Then, the scammer can ask for money, sensitive banking information, or gift cards.

In one instance[4], the scammer talked the senior into doing an illegal act.  The senior went to China to meet her paramour, whom she had met online.  He was mysteriously unavailable to meet when she arrived, but some of his “friends” asked her to take a backpack full of the paramour’s clothing back to Australia.  The backpack contained drugs, unbeknownst to the senior.  After taking the backpack through airport security, she was arrested and sentenced to death.

Lessons:

  • Don’t rush into any relationship.
  • If the person cannot be available to video chat, they may not be who they say they are.
  • Do an internet search of the individual’s name and profile pictures.
  • If an in-person meeting occurs, do so in a public place.
  • Definitely don’t send any money to someone unless you are confident it isn’t a scam.

Why don’t seniors report being scammed?

Unfortunately, many senior scams go unreported.  Between 2 and 3 million seniors get scammed every year.[5]  However, on average, only 1 in 44 cases is reported.[6]  But why?  One reason is that many seniors are embarrassed that they were scammed.  They think that others will think them unfit and may even “put them in a home.”  Another reason financial exploitation isn’t reported is the perpetrator is a family member, and the senior doesn’t want to see them get in trouble.

Where can you go for help?

If you or a loved one thinks they have been the victim of a scam, there are ways to get help.  You can call your local police department or call 1-800-677-1116 to reach the Eldercare Locator. This government-sponsored national resource line helps folks find contact information for Adult Protective Services in their area. Here are some more resources to keep handy:

FBI’s Internet Crime Complaint Center

Federal Trade Commission

National Institute of Justice

National Adult Protective Services Association

[1] https://www.bbb.org/globalassets/local-bbbs/cleveland-oh-78/cleveland_oh_78/senior-alerts/government-grant-scammers-using-your-friends-facebook-profiles.pdf

[2] https://www.bbb.org/globalassets/local-bbbs/cleveland-oh-78/cleveland_oh_78/senior-alerts/brook-park-man-loses-$80000-in-tech-support-scam.pdf

[3] https://www.bbb.org/globalassets/local-bbbs/cleveland-oh-78/cleveland_oh_78/senior-alerts/fraudsters-charged-in-$10-million-tech-support-scheme.pdf

[4] https://www.bbb.org/globalassets/local-bbbs/cleveland-oh-78/cleveland_oh_78/senior-alerts/from-love-to-jail_-romance-scams-and-money-mules.pdf

[5] https://ajph.aphapublications.org/doi/abs/10.2105/AJPH.2017.303821

[6] https://www.napsa-now.org/get-informed/exploitation-resources/

What is Undue Influence?

Undue Influence is when someone pressures another in such a way that the person being influenced is not acting by their own free will; they are being coerced into taking a certain action.  Undue influence often arises when a friend family member falls ill.  For example, mom has been diagnosed with cancer and her boyfriend influences her to change her estate plan so that all mom’s assets go to him instead of to her kids.  The plan is oftentimes carried out in secret and others don’t know about what has been done until after the one being influenced passes away.

Undue influence is an argument that can be brought up in court to undo what the bad actor has done. Continuing the above example, mom’s children can file a petition to have the boyfriend’s actions undone if the court finds that the boyfriend was guilty of undue influence on mom.  A will can be thrown out, property transfers can be undone, and the bad actor’s name can be taken off accounts.  In order to win a case for undue influence, one must prove not just that the decision maker was persuaded by another to take a certain action, but that the person was coerced.  Meaning, either the influenced person didn’t have the capacity to make the decision, or they were tricked into doing so.

When analyzing the case, the court will look at all kinds of evidence, including:

  • Was the action in line with, or opposed to, recent decisions before the person fell ill?
  • Is the new act in line with previous decisions regarding that property?
  • Did the bad actor have authority or control over the person making the decision?
  • Was the bad actor physically involved in carrying out the decision? For example, did the bad actor drive the person to the appointment, arrange for the decision to be carried out, or physically help guide the person’s signature?
  • Was the act kept a secret?
  • Did the bad actor keep the decision maker from contact from family and friends?
  • Was the decision maker in a vulnerable position?
  • Had a physician made a determination of capacity?

In many cases, undue influence arises when the decision maker lacks capacity.  Capacity means that the individual knows what is happening and understands the consequences of their decision.  When someone falls ill or has a disease like dementia, they are in a vulnerable spot and can be taken advantage of because they become unaware of the actions that are being taken or the full effect of what they mean.

If an individual lacks capacity, then hopefully they had executed a power of attorney while they were healthy and now their agent can act on their behalf.  An agent has a duty to act in the incapacitated individual’s best interests.  If proper planning was not done, then a guardianship or conservatorship may be needed.  This is where a court process is initiated so that a judge can appoint someone to act on the incapacitated person’s behalf.

There are always two sides to every coin.  In some situations, the decision maker intends to be favorable to one person over another.  For example, one child is a caretaker to the parent and the parent’s will is more favorable to that child.  If the child called the lawyer to set the appointment and drove the parent to that appointment, that could look like undue influence when in fact, it wasn’t.  The parent could have had the intent that the caretaker child receives more inheritance.  A situation like this might lead to litigation if the parent didn’t plan in advance, while they were healthy and obviously had capacity.  Some elder law attorneys might also suggest that the client talk to the other children and explain what the will says and why one child will receive more.  Sometimes it isn’t the best surprise after the parent has died to learn that a sibling will receive more inheritance.

Many people need to look out for undue influence and capacity issues, including attorneys, financial advisors, bankers, notaries, and medical personnel.  Things to look out for:

  • Does the decision maker appear coherent and aware of what is going on?
  • Do you see any signs of physical abuse, such as bruises or scrapes?
  • Do you see any signs of emotional abuse, such as the bad actor putting the decision maker down or calling them names?
  • Do the decision maker’s actions seem out of the ordinary for them?
  • Are there ever any other friends or family members with them, or only just the two of them?
  • Does the bad actor let the decision maker speak, or does the bad actor control the conversation?
  • Has the bad actor refused to let you speak to the decision maker alone?

Undue influence can cause an individual to take actions that they normally wouldn’t.  These actions can have adverse consequences on friends and family.  But most importantly, the individual’s intent is not carried out.  Instead, the bad actor’s intent is carried out.  It is important that each individual gets to decide what happens with themselves and their belongings during their life and at death.  It is important to have legal documents in place to best protect yourself from being unduly influenced in the event that your health deteriorates.

 

 

 

What is the Difference Between Medicare and Medicaid?

Medicare and Medicaid are two different government programs for healthcare.  It is important to understand the difference between them.  We will discuss how the program benefits differ, how eligibility for each program is established, and discuss some recent news pertaining to each program.

Medicare vs. Medicaid – What are the program benefits?

Medicare is a program administered by the federal government to provide healthcare to certain populations. Original Medicare is divided into Parts A and B.

Medicare Part A covers hospital care and a limited period of nursing home care, home health services, and hospice care.  Medicare Part A will only cover nursing home care if –

  1. There was first a qualifying hospital stay of 3 days of inpatient care; and
  2. Nursing home care was needed relating to the hospital stay; and
  3. The patient entered the nursing home within a short time of the hospital stay (usually within 30 days).

Thereafter, only the first 20 days of nursing home care are paid for by Medicare Part A.  Days 21 through 100 of care require a partial payment by the patient.  Any care after 100 days is not paid at all by Medicare Part A.

Medicare Part B covers traditional healthcare expenses, such as visits to a doctor, blood tests, and X-rays. In most cases, a referral is not needed to see a specialist.  Original Medicare does not cover prescription drug coverage; however, you can enroll in Medicare Part D through a private insurance company with paid premiums.

Medicaid is also a program intended to provide medical benefits to certain populations.  It is a joint federal-state program.  While states receive federal funding and must follow specific federal rules, each state administers its own Medicaid program.  Medicaid covers all types of medical care, including long-term care, such as a nursing home.  However, eligibility criteria are more stringent when trying to qualify for long-term care.

Medicare vs. Medicaid– How is eligibility established?

Eligibility for Medicare is simple – if you are over age 65 and have paid Medicare tax through your employment for at least ten years, you qualify. You can get Medicare Part A at age 65 without paying any premiums if:

  • You receive Railroad Retirement Board benefits; or
  • You are eligible to receive Railroad Retirement Board benefits or Social Security benefits but have not yet filed for them; or
  • You or your spouse had Medicare-covered government employment.

If you or your spouse don’t qualify for Medicare Part A because neither of you paid Medicare tax through your employment, you may still be able to obtain Medicare Part A via paid premiums.  Eligibility for Medicare Part B is the same as for Part A but requires a paid premium.  Some folks qualify for Medicare benefits even though they are under age 65, including younger people with disabilities and those with End-Stage Renal Disease.

Eligibility for Medicaid is needs-based.  Meaning, income restrictions for programs cover pregnant women, children, the disabled, and the elderly.  If your income is under the amount specified for your state, then you likely qualify if you are in one of those groups.

If long-term care is needed, however, there are also asset restrictions. An applicant cannot have over a certain amount of assets and still qualify for nursing home care benefits.  However, applicants can retain an elder law attorney to do legal planning to protect assets while still getting qualified for benefits.  This way, money and property are preserved for their family and won’t have to be spent on care.

In addition to income and asset rules regarding nursing home Medicaid benefits eligibility, there is a look-back period.  Suppose you had transferred assets during a specific time period before the Medicaid application was submitted. In that case, you will likely receive a penalty where you are not eligible for benefits for a period of time.  Again, an experienced elder law attorney can best help you navigate the application process to best manage any prior transfers for your benefit.

Medicare and Medicaid– What are some recent developments?

This year, the Beneficiary Enrollment Notification and Eligibility Simplification (BENES) Act was signed into law.  It eliminates the long waiting period, sometimes up to 7 months, for coverage for certain enrollees.  Beginning in 2023, coverage for Medicare will being in the month after the participant enrolls.

Recently, legislation was reintroduced in the Senate to lower the age from 65 to 50 in order to qualify for Medicare benefits.  If passed, this would mean millions more Americans would become eligible for Medicare.  Proponents of the legislation contend that getting folks on Medicare could save lives and provide much-needed care.  They point to the fact that many people don’t have access to private insurance, and so care is delayed.  Opponents point out the financial strain this legislation would cause on the federal budget. Opponents also point out that this expanded healthcare might allow more folks to retire at a younger age, putting a strain on the workforce. Hospitals oppose the legislation, as Medicare reimbursement rates are much lower than what the hospital would receive from private insurance plans.

Recent news in the Medicaid world is that work requirements have become all but extinct.  President Trump made it clear under his presidency that he supported Medicaid work requirements for individuals who were capable of working, meaning, Medicaid recipients who could work, would be required to work, look for work, or participate in volunteer work each month.  If the requirement wasn’t met, Medicaid coverage would be lost. There were several exceptions to the work requirement, including exceptions for the elderly, the disabled, and even for pregnant women, full-time students, and primary caregivers to dependents.

Several states submitted Medicaid waivers to implement Medicaid work requirements, and some were approved.  Arkansas was the first state to implement such a work requirement policy.  They had their program in place for about a year before a federal judge halted it.  While litigation was pending, Joe was elected.  He has made it clear that his administration does not support Medicaid work requirements, and so, those will not be implemented by states going forward.

Conclusion

Medicare and Medicaid are two very different programs; each provides certain benefits has certain criteria for enrollment.  Between the two, however, only Medicaid will cover long-term care expenses for more than 100 days.  Getting long-term care Medicaid can be a tedious process, and legal strategies can be employed that will help you protect assets while getting needed care.  If you or someone in your care needs long-term care soon, or you would like to be proactive and protect assets in advance for more asset protection, then an elder law attorney can be in your corner and help you navigate the legal strategies available to you.

Sources:

https://www.hhs.gov/answers/medicare-and-medicaid/who-is-elibible-for-medicare/index.html

https://www.elderlawanswers.com/medicares-limited-nursing-home-coverage-12131

https://www.medicare.gov/coverage/nursing-home-care

https://www.ehealthmedicare.com/about-medicare-articles/facts-about-medicare/#:~:text=Medicare%20Part%20B&text=Part%20B%20benefits%20cover%20certain,for%20people%20with%20high%20incomes.

https://www.cms.gov/Medicare/Eligibility-and-Enrollment/OrigMedicarePartABEligEnrol

https://www.thestreet.com/retirement-daily/social-security-medicare/benes-act-goes-into-effect-in-2023